The Trinity Audio GTM implementation Guide

Introduction

Thank you for taking an interest in Trinity Audio. In this manual, we’ll walk you through how to install our player using Google Tag Manager on your website. If any questions arise, don’t hesitate to reach out to our team at support@trinityaudio.ai and we’ll make sure to help out.  

Installation

This manual would guide you on how to integrate the Trinity Audio player using Google Tag Manager.

Please note that Google Tag Manager might cause delays with the player load time and affect engagement metrics with the player. In such cases, we recommend integrating using our standard JS script.

Step 1 - Add template

To use this template in your workspace, follow this steps:

  • Open Tag Manager
  • Click "Templates"
The 'Community Template Gallery' is accessed within the Google Tag Manager interface, showing options for importing tag templates like consent managers and pixel scripts.

The 'Community Template Gallery' is accessed within the Google Tag Manager interface, showing options for importing tag templates like consent managers and pixel scripts.

Open Tag Manager

Click "Templates"

  • Click "Search Gallery"
The cursor hovers over the 'Search Gallery' button in the tag templates section of the Google Tag Manager container dashboard.

Click "Search Gallery"

  • Click "Add filter text"
search gallery

Click "Add filter text"

  • Type "Trinity Audio"
  • Select "Trinity Audio" template
The cursor hovers over the 'Search Gallery' button in the tag templates section of the Google Tag Manager container dashboard.

Type "Trinity Audio"

Select "Trinity Audio" template

  • Click "Add to workspace"

Click "Add to workspace"

add to workspace
  • Click "Add"

Click "Add"

In case you are unable to find the template, follow this steps:

  • Download the Trinity Audio template from our dashboard or from ourGitHub Repository
  • Log in to Google Tag Manager or create an account if you don’t have one already
  • Select a Container you want to deploy the tag to
  • Visit the “Templates” section and click “New”

Download the Trinity Audio template from our dashboard or from our GitHub Repository

Log in to Google Tag Manager or create an account if you don’t have one already

Select a Container you want to deploy the tag to

Visit the “Templates” section and click “New”

  • Click on the 3 dots menu
  • Click "Import"
  • Select the template you have downloaded
  • Click "Save" and exit the Template Editor

Click on the 3 dots menu

Click "Import"

Select the template you have downloaded

Click "Save" and exit the Template Editor

Step 2 - adding a new tag

  • In the left side menu, click on "Tags" and then "New"
addning new tag

In the left side menu, click on "Tags" and then "New"

  • Click on the "Tag Configuration" block and select the “Trinity Player” tag.
tag configuration

Click on the "Tag Configuration" block and select the “Trinity Player” tag.

  • Get the player ID from the Trinity Audio dashboard and insert it into the "Unit ID".
  • Insert the CSS selector indicating where you wish for the player to be located. If you are not sure, you can leave it as “h1” and ask our support for help.
  • Choose if you want the player to show above or below the selected location. If you are not sure, leave it as “below” and ask our support for help.
trinity player tag

Get the player ID from the Trinity Audio dashboard and insert it into the "Unit ID".

Insert the CSS selector indicating where you wish for the player to be located. If you are not sure, you can leave it as “h1” and ask our support for help.

Choose if you want the player to show above or below the selected location. If you are not sure, leave it as “below” and ask our support for help.

  • Choose a trigger to render the tag on all relevant pages (article pages) based on “Page view - DOM ready” trigger type.
  • When finished, click “Save” and then test/ publish the changes.
  • Go to the "Trinity Audio" dashboard, find the relevant player and click “Verify” to let us know you have implemented it. We’ll QA it and make sure it is implemented correctly, and enable it to be visible.The verification process checks that the player was indeed added to your pages based on our internal data. If the process fails, open one of the pages the player should load on, wait a few minutes and try again
  • The verification process checks that the player was indeed added to your pages based on our internal data. If the process fails, open one of the pages the player should load on, wait a few minutes and try again

Choose a trigger to render the tag on all relevant pages (article pages) based on “Page view - DOM ready” trigger type.

When finished, click “Save” and then test/ publish the changes.

Go to the "Trinity Audio" dashboard, find the relevant player and click “Verify” to let us know you have implemented it. We’ll QA it and make sure it is implemented correctly, and enable it to be visible.

  • The verification process checks that the player was indeed added to your pages based on our internal data. If the process fails, open one of the pages the player should load on, wait a few minutes and try again

The verification process checks that the player was indeed added to your pages based on our internal data. If the process fails, open one of the pages the player should load on, wait a few minutes and try again

Triggering

Summing things up

In case you have any further questions, don’t hesitate to reach out to us directly via support@trinityaudio.ai, we would be happy to hear from you (pun intended).

Happy listening from all of us at Trinity Audio

FAQ

Is using Google Tag Manager the recommended way to install the Trinity Audio player?

While you can use Google Tag Manager, please be aware that it may cause delays in the player's load time and impact engagement metrics. For optimal performance, we recommend integrating the player using our standard JavaScript (JS) script.

What should I enter for the CSS selector and player position if I am unsure?

If you are uncertain about the best placement for the player, you can set the CSS selector to "h1" and the position to "below." Once set, we recommend reaching out to our support team at support@trinityaudio.ai for assistance in fine-tuning the placement to suit your website's layout.

Why is my "Verify" step failing in the Trinity Audio dashboard?

The verification process scans your pages to confirm the player has been successfully added based on our internal data. If it fails, please ensure the tag is published, navigate to a page where the player should be active, wait a few minutes for the changes to propagate, and try clicking "Verify" again.

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